Why are both lead generation and prospecting important functions of sales? Have you ever closed a deal that wasn’t in your pipeline? What are you doing if you aren’t prospecting? Prospecting and lead generation are the lifeline to your sales pipeline, according to the guest on this episode of Sales Reinvented—Mary Growth.
She emphasizes that you need a certain amount of deals in your pipeline that—when divided by your close rate—help you meet your goals. You have to know what you need to do to hit your number. If you need to hit $1million in sales and you have a 25% close rate, you need $4 million of qualified leads in your pipeline. That’s why it’s so important to have a plan. Learn all about Mary’s process in this episode.
Mary Grothe is a former #1 MidMarket B2B Sales Rep who after selling millions in revenue and breaking multiple records, formed Sales BQ®. Her 8-year B2B midmarket sales career required daily prospecting efforts. She was the first rep to embed social selling and custom events into her lead gen process to diversify the funnel from just telemarketing and email prospecting.
Mary believes in a world where sales and marketing work together. Her 8 years in a mid-market B2B sales job taught her that revenue generation needs to come from sales and marketing working together.
Mary’s ideal process starts with marketing. It starts with a well defined Ideal Client Profile (ICP). Who are your key buyer personas? Who do you want your clients to be? Be as targeted and niche as possible. You need to know their language to emotionally align with them. Then you create content to help the buyer educate themselves. It’s not a “spray and pray” approach anymore.
Secondly, Mary emphasizes that you have to use marketing attraction methods that work. You need actual social engagement with your audience. You need an SEO and content strategy. Interview your buyers and learn the long-tail key phrases that they’re plugging into search engines. Then produce unbelievable content that helps drive them through your content. You build trust and credibility to the point that they are compelled to work with you.
Then you look at paid traffic. Find any way to supplement your lead funnel. There are television and radio ads, telemarketing, email marketing, and even podcasts. You can host virtual events like webinars or LinkedIn Live events. There are many ways that salespeople can educate buyers.
Make your website the main conversion point. You want sales and marketing working together to take a targeted approach. The goal is to get buyers to land on the website and adjust and tweak it for the highest conversion rate possible. You need to implement calls to action, opt-ins, chatbots, etc. The site needs to be about how you serve your customer. Don’t let your website fail you.
Lastly, you need to have a defined process and plan to manage the inbound leads so nothing falls through the cracks. Define the process for marketing and sales engagement to make sure no one drops the ball.
Mary believes that you need to be passionate about prospecting. If you don’t have the energy and passion that’s necessary, you shouldn’t be in a role where you’re responsible for it. You either have the DNA of a hunter or you don’t. Not everyone is built to handle rejection and it can be energy-draining. You’ll be mediocre at best and won’t see results.
Mary points out that there are sales roles where prospecting responsibilities fall on a marketing team or BDR/SDR teams. A lot of salespeople are account executives that take those leads through high-level qualification, discovery, proposal, and close. Not every salesperson should be in prospecting. Some are better built for account management.
Conversely, if your role requires you to get deals in the pipeline, you and you alone are responsible. Don’t blame marketing for a lack of leads. Own the number yourself. Let marketing, SDR, and BDR teams be the icing on the cake. If you want to be a top sales performer, you won’t get there without prospecting. Take it upon yourself to be successful. What are other skills you can develop to be more successful? Listen to hear Mary’s advice.
A salesperson has to be willing to speak the prospects’ language—not their own. Mary notes that you must convert your language to make their lives better. Be the master of a day in your prospect’s life. You have to be exceptional at your craft, which means learning how to have meaningful conversations with prospects.
What is another key to becoming exceptional? Practice. Do it 100+ times. Practice on anyone and everyone. Do what you need to do to become proficient. Make the outbound call so comfortable for you that you can do it in your sleep.
Do AB testing with your emails. Look at your responses and see how people are—or aren’t—engaging with what you’re sending out. Monitor your social media and how you’re engaging with your audience.
When salespeople are under pressure, they resort to what is stored in their long-term memory. You have to practice these skills so they’re ingrained in your memory and become second nature. Mary shares a story about the importance of planning—don’t miss it.